FAQ

FAQ:

My order arrived looking like it got mugged. What now?
If the package looks messed up on arrival, don’t accept it. If you already did, no worries—just email us and we’ll sort it out.

How long before my sinful threads show up?

·      Europe: 5–9 working days

·      USA: 5–9 working days

·      Worldwide: 7–14 working days

How do I track my order?
You’ll get a shipping email with a tracking number and carrier info. Check your inbox before freaking out.

Do you ship to my corner of the planet?
Hell yes—we ship worldwide. If you don’t see your country on the checkout list, contact us and we’ll double-check.

How can I pay for my glorious garments?
Depends on where you’ve planted your seeds, but we accept:

·       PayPal

·       Maestro

·       MasterCard

·       VISA

·       American Express

·       Apple Pay

·       Google Pay

·       Shop Pay

Basically, if it swipes, scans, or taps—we probably take it.

Where’s my invoice hiding?
Once your order is fulfilled, you'll get an invoice by email. International orders get a paper copy inside the box too (for nosy customs agents).

Shipping issues? Someone kidnapped my package.
Contact us. We’ll talk dirty to the delivery folks and get your gear back on track.

I’m not digging my order. Can I send it back?
Within 30 days after receiving the products, you can send everything back on your own costs - equivalent to our RMA guidelines. No hard feelings. Well, maybe a little…

I got the wrong stuff. WTF?
Oops, our bad. Get in touch and we’ll fix it faster than you can say “fashion fail.”